20400 Lake Chabot Rd, Suite 202, Castro Valley, California, 94546
The feedback for this clinic is highly polarized. Many patients praise the doctors for their professionalism and efficiency, while a significant number report feeling rushed, dismissed, and frustrated by poor administrative communication and billing issues. It seems to be a practice where the clinical care is often good, but the patient experience is frequently marred by administrative and communication failures.
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If you have a complex issue, explicitly request more time when booking, as the standard appointments are very short.
✓ What Works Well
✗ Areas to Improve
Great doctor, but the office management is a total mess.
I feel like a number, not a patient.
The clinical care is excellent, but the billing is a headache.