CallaDerm Center for Medical and Surgical Dermatology - Dr. Jami Reaves
8 Sheridan Square, Suite 110, Kingsport, Tennessee, 37660
Patients are polarized regarding Dr. Reaves and her team. Many appreciate the thoroughness and professional care, while others have had extremely negative experiences involving billing disputes, rigid office policies, and perceived rudeness. The practice seems to have a 'my way or the highway' approach that alienates some patients, even if the clinical outcomes are generally viewed as positive.
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Be very careful with their appointment cancellation policy; they are known to terminate patient relationships for missed appointments.
✓ What Works Well
- Thorough skin exams
- Professional and clean office
- Knowledgeable providers
✗ Areas to Improve
- Aggressive billing and termination policies
- Rude administrative staff
- Difficult to reschedule appointments
- Why was I terminated as a patient?
- Are they accepting new patients?
- How do I dispute a billing error?
Dr. Reaves is great, but the office staff makes it hard to stay a patient.
They are very thorough with skin checks, which I appreciate.
The billing department is a nightmare to deal with.
- Category Health & Medical
- City Kingsport
- State Tennessee
- Postcode 37660
- Country United States
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