Callen
Real Estate · Apartment Complex

Callen

1404 Brittany Ln NE, Lacey, Washington, 98516

Google Maps Updated: 14 May 2026
Authenticity Score: 58/100
About

Reviews for Callen (formerly Brittany Lane) are highly polarized. Many residents enjoy the location, amenities, and friendly staff. However, a significant number of tenants report major issues with parking, noise, maintenance, and unfair move-out charges. The management company, Greystar, is frequently criticized for poor communication and lack of accountability.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
20
Lowest

We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Build Quality 55/100
Connectivity 50/100
Pro Tip

Document everything and communicate in writing to avoid disputes.

Gated community (mixed reviews)
Pet-friendly
Pros & Cons

✓ What Works Well

  • Great location near shopping
  • Friendly and helpful staff for some
  • Nice amenities

✗ Areas to Improve

  • Parking is a major pain point
  • Disputes over security deposits
  • Poor maintenance and communication
Frequently Asked Questions
  • Is parking really that hard to find?
  • How are maintenance requests handled?
User Feedback

A nightmare to work with.

Great location, but not worth the stress.

Professional, attentive, and helpful.

Location Details
Street: 1404 Brittany Ln NE
Neighborhood: Lacey
City: Lacey
State: Washington
Postcode: 98516
Country: United States
Location
1404 Brittany Ln NE, Lacey, WA 98516
Quick Info
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