537 W Sugar Creek Rd, Suite 201, Charlotte, North Carolina, 28213
Calvary Medical Clinic is highly polarized. Patients who see Dr. Marfo directly often praise her thoroughness, memory, and genuine care. However, the office management is frequently described as a disaster. Common complaints include unreachable staff, unreturned calls, long wait times, and unprofessional behavior at the front desk. While the clinical care is often rated highly, the administrative failures make the overall experience very difficult for many patients.
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Use the patient portal for all communication, as phone lines are notoriously unreliable.
✓ What Works Well
✗ Areas to Improve
The doctor is great, but the office staff is a nightmare.
I love Dr. Marfo, but I'm tired of chasing the office for results.
Great clinical care, but the admin side is a total scam.