108 S William Barnett Ave, Cleveland, Texas, 77327
This clinic has a very polarized reputation. Some patients love Dr. Keating and the patient portal, finding the care efficient and personal. However, a large number of reviews highlight severe administrative failures, including long wait times, rude staff, difficulty reaching the office by phone, and issues with referrals and medication refills. The clinical care is often overshadowed by these operational problems.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the patient portal for all communication, as phone lines are often unresponsive.
✓ What Works Well
✗ Areas to Improve
Dr. Keating is great, but the office is a mess.
They never answer the phone.
Great care, but the wait is unbearable.