35324 CA-41, Coarsegold, California, 93614
Patients generally appreciate the compassionate care and attentive providers, often highlighting specific staff members who go above and beyond. However, there is a recurring frustration regarding administrative hurdles, specifically with referral delays and medication refill issues. While the clinical care is often described as spot on, the back-office system seems to be a major pain point. Many feel the quality of the doctors outweighs the bureaucratic mess, though some have decided to switch providers due to these operational failures.
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If you need a referral, follow up with the department directly rather than waiting for the automated system.
✓ What Works Well
✗ Areas to Improve
Clinical staff is great but the system is broken
Doctors are caring but the admin side is a headache
Great care if you can get past the front desk