Cambridge Pediatrics
3500 Old Washington Rd, STE 101, Waldorf, Maryland, 20602
While the medical providers are generally well-loved and trusted, the front desk staff is a major point of contention. Many parents report rude, dismissive, and unprofessional behavior from the administrative team, which has led some to seek care elsewhere. The clinical care itself is often described as excellent, but the administrative hurdles are significant.
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Use the online scheduling system if available, as it can be more efficient than calling the office directly.
✓ What Works Well
- Excellent and caring pediatricians
- Thorough medical explanations
- Good with children
✗ Areas to Improve
- Rude and unprofessional front desk
- Difficult scheduling
- Long wait times
- Can I get a weekend sick appointment?
- Why is the front desk so difficult?
The doctors are a blessing.
The front desk needs a total overhaul.
I love the providers, but the admin side is a headache.
- Category Health & Medical
- City Waldorf
- State Maryland
- Postcode 20602
- Country United States
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