2151 E Pecos Rd, Ste 1, Chandler, Arizona, 85225
Patients are highly polarized. Many praise Dr. Shah as a skilled and compassionate ENT who listens and provides effective treatment. However, a significant number of patients report major issues with the billing department, administrative communication, and feeling rushed during appointments. It's a practice where the medical expertise is highly valued, but the business side is a major pain point.
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Always ask for an itemized bill and clarify the cost of any procedure before it's performed.
✓ What Works Well
✗ Areas to Improve
The doctor is great, but the billing department is a nightmare.
I felt like a number, and the billing is a nightmare.
Good care, but be prepared for a billing headache.