94 W Main St, Santaquin, Utah, 84655
Patients generally love the providers at this clinic, often citing them as kind, thorough, and great listeners. The medical care itself is highly regarded. The main source of frustration is the front desk and billing department, which some patients find rude or impatient. Despite administrative issues, the quality of the doctors keeps many coming back.
If you have a billing issue, document every conversation and ask for a supervisor immediately.
✓ What Works Well
✗ Areas to Improve
Dr. Bott is a gem.
Front desk needs better customer service training.
Great medical care, but the admin side is a headache.