Cape Cod Fence
30 Old Albany Turnpike, Canton, Connecticut, 06019
Cape Cod Fence is known for high-quality craftsmanship and durable products, with many customers praising the longevity of their fences. However, the customer service experience is polarizing. While many find the staff helpful and the installers professional, others report significant issues with communication, scheduling delays, and rude office interactions. It seems to be a company where the quality of the product is excellent, but the administrative side can be hit or miss.
We analyze 71 public reviews for Cape Cod Fence using our data models and filter out spam to highlight only authentic feedback.
Get all project timelines and expectations in writing before paying a deposit, as scheduling can be unpredictable.
✓ What Works Well
- Outstanding product quality and craftsmanship
- Installers are often professional and skilled
- Long-lasting, durable fencing solutions
✗ Areas to Improve
- Inconsistent office communication and scheduling
- Reports of rude customer service interactions
- Occasional delays in project completion
- How long is the typical wait for installation?
- Do they offer a warranty on their gates?
- Is the office staff always this difficult to reach?
The fence is beautiful and built to last.
The office staff needs a lesson in customer service.
Great product, but the scheduling process is frustrating.
- Category Home Services
- City Canton
- State Connecticut
- Postcode 06019
- Country United States
