17005 Old Orchard Rd, Lewes, Delaware, 19958
Dr. Elder is widely praised for his surgical skill, thoroughness, and compassionate bedside manner. Many patients report excellent outcomes and feel well-cared for. However, there is a significant amount of frustration regarding the administrative side of the practice, including difficulty reaching the office, scheduling errors, and some reports of rude front-desk staff. It is a practice where the clinical care is excellent, but the administrative support is lacking.
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They are very busy, so book your follow-up appointments well in advance.
✓ What Works Well
✗ Areas to Improve
Dr. Elder is a gem, but the front office is a mess.
Great care, but watch out for the administrative headaches.
The clinical care is top-tier, but the admin side needs work.