Financial Services · Credit Union

CapEd Credit Union Administrative Office (No Branch Services)

275 S Stratford Dr, Meridian, Idaho, 83642

Google Maps Updated: 19 May 2026
Authenticity Score: 72/100
About

This credit union has a very mixed reputation. Many members praise the personalized and helpful service from specific loan officers, often describing them as patient and knowledgeable. However, there are numerous complaints about administrative errors, difficult communication, and aggressive collection practices. Some members feel that the institution has lost its personal touch and is becoming too much like a traditional bank, leading to frustration and a desire to leave.

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We analyze 76 public reviews for CapEd Credit Union Administrative Office (No Branch Services) using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 60/100
Staff Helpfulness 70/100
Pro Tip

Keep detailed records of all account changes and payments to catch errors early.

Service: Mixed
Loan Process: Variable
Pros & Cons

✓ What Works Well

  • Helpful and patient loan officers
  • Good interest rates
  • Personalized service

✗ Areas to Improve

  • Administrative errors
  • Difficult communication
  • Aggressive collection practices
Frequently Asked Questions
  • Why was my loan denied?
  • How do I fix this account error?
  • Why are you calling me?
User Feedback

Adam M. is a rock star.

They made so many mistakes on my account.

I can't wait to leave.