Capital Area Pediatrics - Ashburn
43480 Yukon Dr, Suite 206, Ashburn, Virginia, 20147
The doctors at this practice are widely loved for their kindness and expertise, but the administrative side is a major source of frustration. Parents often struggle with scheduling, reaching the office by phone, and navigating the automated systems. While the medical care is top-notch, the logistical hurdles make the experience difficult for many families.
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✓ What Works Well
- Doctors are caring and knowledgeable
- Great bedside manner with children
- Thorough medical examinations
✗ Areas to Improve
- Difficult to schedule appointments
- Rude or unhelpful front desk staff
- Automated systems are frustrating
- How do I register as a new patient?
- Why is it so hard to get a human on the phone?
Doctors get an A, admin gets an F
Great care, but the process is a nightmare
Love the doctors, hate the front desk
- Category Health & Medical
- City Ashburn
- State Virginia
- Postcode 20147
- Country United States
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