Capital City Honda Service Center
3630 Fulton Ave, Sacramento, California, 95821
This service center faces significant criticism regarding communication, scheduling, and the quality of repairs. Many customers report long wait times, unreturned calls, and feeling pressured into unnecessary services. While some individual staff members are praised for their helpfulness, the overall sentiment is one of frustration and lack of trust. It is frequently compared unfavorably to other local service options.
We analyze 78 public reviews for Capital City Honda Service Center using our data models and filter out spam to highlight only authentic feedback.
Always get a second opinion for major repair quotes and keep all documentation of your appointments.
✓ What Works Well
- Some staff members are very helpful
- Convenient online portal for updates
- Good location
✗ Areas to Improve
- Poor communication and unreturned calls
- Long wait times for service
- Perceived dishonesty and upselling
- Why are my appointments not honored?
- How can I get a status update?
- Are the repair recommendations necessary?
I had an appointment but they said it wasn't in the system.
They tried to sell me services I didn't need.
The service was slow and unprofessional.
- Category Automobile
- Neighborhood Arden-Arcade
- City Sacramento
- State California
- Postcode 95821
- Country United States
