Capital Dental Associates
451 Hoosick St, Troy, New York, 12180
Patients generally appreciate the friendly staff and clean office environment. Many enjoy the personal touches like the warm lavender towels. However, there are recurring complaints about the dentist being rushed and occasional issues with billing or treatment plans. It is a solid choice for routine care, but some find the communication lacking.
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Always ask for a detailed explanation of your X-rays if you feel unsure about a recommended procedure.
✓ What Works Well
- Friendly and professional staff
- Clean and comfortable office
- Nice personal amenities
✗ Areas to Improve
- Dentist can feel rushed
- Communication regarding treatment plans
- Billing transparency issues
- Why do I need to come back for a cleaning?
- Is the dentist in-network?
Hygienists are excellent
Office is well-managed
Some patients feel upsold
- Category Health & Medical
- City Troy
- State New York
- Postcode 12180
- Country United States
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