Capital Digestive Care - Bethesda, MD Endoscopy Center
6100 Executive Boulevard, Suite 301, Rockville, Maryland, 20852
Patients generally have a high opinion of the medical staff, often describing the doctors as knowledgeable, kind, and professional. The endoscopy center is frequently praised for being clean and well-run. However, some patients report significant frustration with the administrative side, including long phone wait times and billing issues. Despite these hurdles, the clinical care remains a strong point for the practice.
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Use the patient portal for non-urgent questions to bypass the long phone wait times.
✓ What Works Well
- Knowledgeable and kind doctors
- Clean and well-run facility
- Professional nursing staff
✗ Areas to Improve
- Long phone wait times
- Billing and insurance confusion
- Administrative bureaucracy
- How do I schedule a procedure?
- Why is the billing so complex?
- Are they accepting self-pay patients?
Doctors are top-notch
Admin is a bit of a mess
Great care, worth the wait
- Category Health & Medical
- City Rockville
- State Maryland
- Postcode 20852
- Country United States
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