1717 Will O Wisp Dr, Suite 200, Virginia Beach, Virginia, 23454
Capital Digestive Care is praised for its knowledgeable and attentive providers, with many patients feeling well-cared for during procedures. However, the practice is plagued by significant administrative issues, including poor communication, long wait times, and billing frustrations. Patients often feel like 'a number' rather than a person, and the disconnect between the clinical and administrative teams is a major source of dissatisfaction.
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Always verify your insurance coverage and procedure codes directly with your insurance provider before your appointment.
✓ What Works Well
✗ Areas to Improve
Dr. Patrick is a gem.
I felt like a sheep being herded.
Great clinical care, but the office management is a nightmare.