Capital Digestive Care
11803 Jefferson Ave, Suite 230, Newport News, Virginia, 23606
The gastroenterologists here, particularly Dr. Odabasi and Dr. Kang, are highly regarded for their expertise and bedside manner. Patients generally feel well-cared for during procedures. However, the office administration is a frequent source of complaints, with patients citing billing issues, poor communication, and rude front desk staff.
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✓ What Works Well
- Highly skilled gastroenterologists
- Compassionate and thorough care
- Effective treatment outcomes
✗ Areas to Improve
- Rude and unprofessional front desk
- Billing and communication issues
- Long wait times
- Why is the billing so confusing?
- How can I reach the office staff?
Great doctors, but the office staff is a headache
Excellent care, poor admin support
Mixed experiences with office management
- Category Health & Medical
- City Newport News
- State Virginia
- Postcode 23606
- Country United States
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