Capital Digestive Care
2000 Pennsylvania Ave NW, Suite 3010, Washington, District of Columbia, 20006
The medical care at this practice is generally well-regarded, with many patients praising the doctors' bedside manner and expertise. However, the billing department is a major pain point, with numerous reports of confusing invoices and poor communication. Patients often feel the administrative side of the practice detracts from the quality of the medical care.
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Ask for a detailed breakdown of all expected costs before any procedure to avoid surprises from the billing department.
✓ What Works Well
- Knowledgeable and caring doctors
- Thorough explanations
- Professional medical staff
✗ Areas to Improve
- Confusing and inefficient billing
- Poor administrative communication
- Difficulty getting through by phone
- Why am I receiving multiple bills for one procedure?
- How do I dispute an incorrect charge?
Great doctors, but the billing department is a nightmare.
The medical care is top-notch, but the admin side is frustrating.
Be prepared for billing headaches.
- Category Health & Medical
- City Washington
- State District of Columbia
- Postcode 20006
- Country United States
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