Capital Digestive Care
10801 Lockwood Dr, Suite 200, Silver Spring, Maryland, 20901
Capital Digestive Care is highly regarded for its clinical expertise and professional medical staff. Patients frequently praise the doctors for their thoroughness, bedside manner, and ability to listen. While the clinical experience is excellent, there are significant complaints regarding the administrative side, specifically billing transparency, long hold times for phone support, and occasional issues with insurance processing. It is a strong choice for medical care if you can navigate the administrative hurdles.
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The patient portal is often the most reliable way to communicate, as phone lines can be very busy.
✓ What Works Well
- Highly skilled and thorough doctors
- Excellent bedside manner
- Clean and professional facility
✗ Areas to Improve
- Long hold times for phone support
- Billing and insurance transparency issues
- Occasional administrative unresponsiveness
- Are the doctors easy to talk to?
- How is the billing process handled?
The best gastroenterologists in the DMV.
Great medical care, but the admin side is a headache.
I feel heard and respected by my doctor.
- Category Health & Medical
- City Silver Spring
- State Maryland
- Postcode 20901
- Country United States
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