Capital Digestive Care
5500 Knoll N Dr, Suite 460, Columbia, Maryland, 21045
Capital Digestive Care in Columbia is generally well-regarded for its knowledgeable and attentive doctors, with Dr. Potosky and Dr. Patil receiving frequent praise. Patients appreciate the thoroughness of the care and the modern facility. However, there are consistent complaints regarding the administrative side, specifically billing issues, phone accessibility, and rigid cancellation policies, which can overshadow the quality of medical care.
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Use the patient portal for communication rather than calling, as phone lines can be notoriously busy.
✓ What Works Well
- Knowledgeable and attentive doctors
- Modern and clean facility
- Thorough diagnostic plans
✗ Areas to Improve
- Difficult to reach by phone
- Strict and sometimes unfair cancellation fees
- Billing and insurance confusion
- How do I reach a human on the phone?
- Are there fees for cancelling appointments?
- Is the patient portal reliable?
Dr. Potosky is everything you want in a doctor.
Great care, but the billing department is a nightmare.
Hard to get an appointment, but the doctors are worth it.
- Category Health & Medical
- City Columbia
- State Maryland
- Postcode 21045
- Country United States
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