Capital Endocrine & Diabetes
1515 Medical Pkwy, Suite 200, Cedar Park, Texas, 78613
This clinic is a polarizing spot. While Dr. Segu receives glowing praise for his medical knowledge and patient-focused approach, the office management is a major source of frustration. Patients frequently report being 'nickeled and dimed' for administrative tasks and struggle with a lack of phone accessibility, leading to a feeling of being treated like a number rather than a person.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Be prepared for extra fees for paperwork and refills; clarify all administrative costs before starting treatment to avoid surprises.
✓ What Works Well
- Dr. Segu is highly knowledgeable and kind
- On-site lab convenience
- Thorough medical explanations
✗ Areas to Improve
- Excessive fees for administrative tasks
- Poor phone and portal communication
- Rude and unhelpful front desk staff
- Why do they charge for prior authorizations?
- How can I actually reach someone?
Great doctor, terrible office policies
They nickel and dime you for everything
Impossible to get an appointment
- Category Health & Medical
- City Cedar Park
- State Texas
- Postcode 78613
- Country United States
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