Capital ENT & Sinus Center
12309 N Mopac Expy, STE 100, Austin, Texas, 78758
Patients generally praise the medical expertise and efficiency of the doctors and PAs. Many report successful treatments and appreciate the clear communication. However, there are significant complaints about the administrative side, including billing transparency, difficulty reaching staff by phone, and issues with debt collection practices.
We analyze 75 public reviews for Capital ENT & Sinus Center using our data models and filter out spam to highlight only authentic feedback.
Always ask for a detailed, itemized invoice before paying any bill and clarify all costs upfront.
✓ What Works Well
- Knowledgeable and professional doctors
- Efficient diagnostic processes
- Clear communication of treatment plans
✗ Areas to Improve
- Billing transparency and overcharging
- Difficulty reaching staff by phone
- Aggressive debt collection practices
- Why was I charged for this service?
- How do I get a refund?
- Why is it so hard to reach someone by phone?
The doctor is great, but the billing is a scam.
They really take the time to listen.
Professional and effective care.
- Category Health & Medical
- City Austin
- State Texas
- Postcode 78758
- Country United States
