Capital OB/GYN
8120 Timberlake Way, #201, Sacramento, California, 95823
Capital OB/GYN is a practice with highly polarized reviews. Many patients adore specific doctors like Dr. Kronen and Dr. Melchione, praising their compassion and expertise. However, there is a significant volume of complaints regarding the front desk staff, long wait times, and poor communication. It seems to be a place where the clinical care is excellent, but the administrative experience can be very frustrating.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a choice, try to schedule your appointments early in the day to minimize wait times.
✓ What Works Well
- Highly compassionate and skilled doctors
- Excellent clinical care
- Supportive and informative providers
✗ Areas to Improve
- Rude and unprofessional front desk staff
- Extremely long wait times
- Poor communication and follow-up
- Why is the wait time so long?
- Are the doctors accepting new patients?
- How do I reach the office by phone?
The doctors are great, but the front desk is a nightmare.
They really listen to your concerns.
The administrative side needs a major overhaul.
- Category Health & Medical
- City Sacramento
- State California
- Postcode 95823
- Country United States
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