Capital Oral & Facial Surgery @ Holly Springs
101 Hyannis Dr, Holly Springs, North Carolina, 27540
Patients generally report high satisfaction with the surgical outcomes and the personal touch of the surgeons, who often call to check on patients post-op. The staff is frequently described as kind and professional. Some negative feedback exists regarding billing transparency and occasional front-desk interactions, but the clinical care is highly regarded.
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The surgeons are known for personal follow-up calls, which is a rare and appreciated touch in this field.
✓ What Works Well
- Surgeons call to check on patients
- Professional and skilled staff
- Efficient procedures
✗ Areas to Improve
- Billing and insurance confusion
- Occasional front desk rudeness
- Strict pre-payment policies
- Why was I billed for anesthesia after the procedure?
- Can I stay with my child during prep?
Excellent surgical results
Personalized post-op care
Billing needs better explanation
- Category Health & Medical
- City Holly Springs
- State North Carolina
- Postcode 27540
- Country United States
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