Capital Ortho at KDMC
601 Brookman Dr, Brookhaven, Mississippi, 39601
Patients generally have high praise for the doctors here, noting their expertise and bedside manner. Many report successful surgeries and pain relief. However, there is a recurring theme of frustration with the front-desk staff, who are often described as rude or unhelpful. It’s a place where the medical care is top-tier, but the administrative experience can be a headache.
We analyze 71 public reviews for Capital Ortho at KDMC using our data models and filter out spam to highlight only authentic feedback.
The medical team is excellent, so don't let the front desk experience deter you from getting the care you need.
✓ What Works Well
- Highly knowledgeable doctors
- Successful surgical outcomes
- Friendly and caring nursing staff
✗ Areas to Improve
- Rude front-desk staff
- Long wait times
- Poor communication regarding billing
- Are the doctors good?
- Why is the front desk so rude?
- Is the service quick?
Dr. Brown is amazing
Front desk needs better training
Great recovery results
- Category Health & Medical
- City Brookhaven
- State Mississippi
- Postcode 39601
- Country United States
