Capital Ortho
104 Burney Dr, Flowood, Mississippi, 39232
Patients generally hold the medical providers at this clinic in high regard, frequently praising their expertise and bedside manner. However, the administrative side of the practice is a frequent source of frustration. Many patients report long wait times, rude front-desk staff, and difficulties with billing or getting follow-up calls. While the surgery outcomes are often reported as successful, the overall patient experience is hampered by poor office management.
We analyze 74 public reviews for Capital Ortho using our data models and filter out spam to highlight only authentic feedback.
Bring all your own records and be prepared to advocate for yourself regarding billing questions.
✓ What Works Well
- Highly skilled surgeons
- Effective treatment plans
- Clean facilities
✗ Areas to Improve
- Long wait times
- Unprofessional front desk staff
- Poor communication regarding billing
- Why is it so hard to get a return call?
- Are the billing charges accurate?
- How long is the typical wait?
Great doctors, but the office staff needs a major overhaul.
Surgery was a success, but the follow-up was frustrating.
Wait times are often excessive.
- Category Health & Medical
- City Flowood
- State Mississippi
- Postcode 39232
- Country United States
