Capital Region OBGYN
Health & Medical · OBGYN

Capital Region OBGYN

711 Troy-Schenectady Rd, Latham, New York, 12110

Google Maps Updated: 13 May 2026
Authenticity Score: 60/100
About

This practice is highly polarizing. Many patients love the doctors and PAs, citing life-changing care and compassion. However, there is a massive volume of complaints regarding the billing department, rude front-desk staff, long wait times, and poor communication. It is a practice where the clinical care is often overshadowed by administrative failures.

Review Summary
20
Most Relevant
17
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 77
Performance Scores
Medical Expertise 80/100
Admin Efficiency 25/100
Pro Tip

Patients strongly advise keeping detailed records of all billing and insurance communications, as the office is known for errors.

OBGYN specialists
Modern facility
Pros & Cons

✓ What Works Well

  • Compassionate doctors
  • Life-changing care
  • Modern facility

✗ Areas to Improve

  • Rude front desk
  • Billing nightmares
  • Long wait times
Frequently Asked Questions
  • Why is the billing department so difficult?
  • Can I reach someone by phone?
User Feedback

The doctors are amazing, but the admin is a disaster.

I feel like a number.

Billing is a nightmare.

Location Details
Street: 711 Troy-Schenectady Rd
City: Latham
State: New York
Postcode: 12110
Country: United States
Location
711 Troy-Schenectady Rd, Latham, NY 12110
Quick Info
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