2535 E Bidwell St, Suite 150, Folsom, California, 95630
This office is generally well-regarded for its professional and knowledgeable staff. Patients appreciate the thorough care and the friendly environment. However, there are recurring complaints about poor communication, specifically regarding returning phone calls and billing transparency.
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If you have an urgent concern, follow up with a written message if phone calls aren't returned.
✓ What Works Well
✗ Areas to Improve
Great clinical care
Administrative side needs work
Very thorough explanations