Capps Insurance Agency
Financial Services · Insurance Agency

Capps Insurance Agency

1254 Broad St, Augusta, Georgia, 30901

Google Maps Updated: 14 May 2026
Authenticity Score: 84/100
About

Capps Insurance is highly regarded for its friendly, hometown service and competitive rates. Clients frequently mention agents like Richard, Monica, and Steve, noting their patience and ability to find good coverage. The agency is seen as a reliable partner for home, auto, and business insurance, with a strong focus on customer service. While there are a few reports of communication issues, the overall sentiment is very positive.

Our Review Process
20
Most Relevant
12
Newest
20
Highest
15
Lowest

We analyze 67 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 85/100
Staff Helpfulness 89/100
Pro Tip

Ask for a policy review to see if you qualify for any new discounts or coverage adjustments.

High client satisfaction
Personalized service
Pros & Cons

✓ What Works Well

  • Friendly and hometown service
  • Competitive rates
  • Helpful staff

✗ Areas to Improve

  • Occasional communication issues
  • Some find the office unorganized
Frequently Asked Questions
  • How can I save on my insurance?
  • What are my coverage options?
  • Can you help with business insurance?
User Feedback

Great experience, very helpful

Saved me money on my policy

Very professional and kind

Location Details
Street: 1254 Broad St
Neighborhood: Augusta
City: Augusta
State: Georgia
Postcode: 30901
Country: United States
Location
1254 Broad St, Augusta, GA 30901
Quick Info
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