Health & Medical · Urgent & Primary Care

Carbon Health Urgent & Primary Care Santa Clara - Santa Clara Square

2712 Augustine Dr, Suite 120, Santa Clara, California, 95054

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

Patients value the modern, tech-forward approach and clean facilities. However, the scheduling system is frequently criticized for being unreliable, leading to long wait times even with appointments. Billing transparency remains a recurring issue for many users.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
20
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 35/100
Pro Tip

Use the app to book, but call the specific location to confirm they have the equipment/capacity for your specific test before arriving.

App-based scheduling
Modern interior
Pros & Cons

✓ What Works Well

  • Modern, clean facility
  • Tech-friendly app
  • Some very caring providers

✗ Areas to Improve

  • Unreliable scheduling
  • Billing transparency issues
  • High staff turnover
Frequently Asked Questions
  • Why is my appointment wait time so long?
  • How do I resolve billing discrepancies?
User Feedback

Great app, poor execution

Billing is unpredictable

Care quality depends on the provider

Location Details
Street: 2712 Augustine Dr, Suite 120
Neighborhood: Santa Clara Square
City: Santa Clara
State: California
Postcode: 95054
Country: United States
Location
2712 Augustine Dr #120, Santa Clara, CA 95054
Quick Info
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