2000 S Thompson St, Flagstaff, Arizona, 86001
The Cardiovascular Institute at Northern Arizona Healthcare is a large facility with highly skilled providers, but it suffers from significant administrative dysfunction. Patients frequently report difficulty scheduling appointments, unreturned phone calls, and billing errors. While the medical care itself is often described as excellent, the administrative experience is a major source of frustration for many patients.
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✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office is a mess.
They don't return calls.
Excellent care, but terrible service.