CareFirst Urgent Care - Lebanon
1000 Columbus Ave, Lebanon, Ohio, 45036
CareFirst Urgent Care in Lebanon is generally praised for its efficiency, friendly staff, and knowledgeable providers. Many patients appreciate the ability to book online and the quick turnaround for prescriptions. However, there are notable complaints regarding billing errors, rude front-desk interactions, and occasional issues with appointment scheduling during extreme weather.
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Always verify your insurance coverage directly with your provider before your visit to avoid surprise billing.
✓ What Works Well
- Fast and efficient service
- Friendly and knowledgeable providers
- Convenient online booking
✗ Areas to Improve
- Billing and insurance errors
- Occasional rude front-desk staff
- Communication issues during closures
- Do you accept my insurance?
- Why was I charged a copay when I was told it was free?
Great for quick sick visits
Staff is very caring with children
Billing department needs better oversight
- Category Health & Medical
- City Lebanon
- State Ohio
- Postcode 45036
- Country United States
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