3228 W Carleton Rd, Hillsdale, Michigan, 49242
CareLinc is generally praised for its helpful and professional staff, particularly when it comes to equipment setup and education. Many patients feel well-supported and appreciate the kindness of the delivery drivers. However, there are significant complaints regarding billing, communication, and the quality of certain products, suggesting that while the staff is great, the administrative and product quality control can be inconsistent.
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If you have issues with equipment, ask for a supervisor immediately rather than waiting for a callback.
✓ What Works Well
✗ Areas to Improve
Matt is an amazing employee.
They were very thorough in teaching me.
The chair I received was poor quality.