2123 River Rd, Schenectady, New York, 12309
CareNet Medical Group has a polarized reputation. Many patients love their doctors, especially Dr. Campito and Dr. Cheon-Lee, for their compassionate care. However, there are frequent, serious complaints about the front desk staff being rude, difficult to reach, and unprofessional, which significantly impacts the patient experience.
Use the patient portal for communication, as phone lines are often busy or unresponsive.
✓ What Works Well
✗ Areas to Improve
Great doctors, bad staff
Hard to get an appointment
Very supportive care