CareNow Urgent Care - Madison
Health & Medical · Urgent Care

CareNow Urgent Care - Madison

2003 Gallatin Pike N, Madison, Tennessee, 37115

Google Maps Updated: 19 May 2026
Authenticity Score: 80/100
About

CareNow Urgent Care in Madison receives mixed reviews. Many patients praise the friendly, professional, and efficient staff, noting that they feel well-cared for and respected. However, there are frequent complaints about long wait times, billing transparency issues, and occasional rude behavior from front desk staff. While the clinical care is often rated highly, the administrative and billing processes are significant pain points for many patients.

Our Review Process
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Highest rating
20
Lowest rating

We analyze 72 public reviews for CareNow Urgent Care - Madison using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 50/100
Pro Tip

Verify your insurance and billing expectations before your visit to avoid unexpected charges.

Online check-in
On-site diagnostics
Pros & Cons

✓ What Works Well

  • Friendly and professional staff
  • Efficient clinical care
  • Clean and welcoming facility

✗ Areas to Improve

  • Long wait times during peak hours
  • Billing and insurance transparency issues
  • Occasional rude front desk behavior
Frequently Asked Questions
  • Why was I charged for additional testing?
  • How do I resolve a billing error?
  • Do you accept walk-ins?
User Feedback

Great care, but the wait can be long.

Professional staff, but watch your insurance statements.

Convenient, but communication could be better.