Carewell Dental and Facial Aesthetics
102 Main St, Rutland, Massachusetts, 01543
Patients generally praise the staff for being kind and thorough, especially with those who have dental anxiety. Many highlight the hygienists for their gentle touch and clear communication. However, some recent feedback points to frustration regarding billing, insurance changes, and occasional administrative disorganization. While the clinical care is often described as top-notch, the office management seems to be a pain point for some.
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Ask for a written treatment plan before starting long-term procedures to avoid billing surprises.
✓ What Works Well
- Excellent handling of dental anxiety
- Thorough and gentle cleanings
- Professional and knowledgeable clinical staff
✗ Areas to Improve
- Inconsistent administrative communication
- Billing and insurance processing issues
- Occasional long wait times
- Are you currently accepting MassHealth patients?
- What are your payment plan options for extensive work?
Staff is very accommodating for anxious patients
Billing department needs better organization
Clinical results are consistently high quality
- Category Health & Medical
- City Rutland
- State Massachusetts
- Postcode 01543
- Country United States
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