Automobile · Used Car Dealership

CarFive

296 Highland Ave, Salem, Massachusetts, 01970

Google Maps Updated: 19 May 2026
Authenticity Score: 72/100
About

CarFive receives mixed reviews. Many customers report a smooth, transparent, and stress-free buying experience, praising the sales staff for their helpfulness. Conversely, there are numerous complaints about undisclosed fees, mechanical issues shortly after purchase, and poor communication regarding repairs and titles. It is a dealership where buyers should be very thorough with inspections before signing.

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We analyze 76 public reviews for CarFive using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 62/100
Transparency 58/100
Pro Tip

Always get a third-party pre-purchase inspection, regardless of what the dealership says about their own checks.

Large used car inventory
Financing assistance available
Pros & Cons

✓ What Works Well

  • Helpful and friendly sales staff
  • Easy financing process for many
  • Good inventory selection

✗ Areas to Improve

  • Undisclosed or high fees
  • Mechanical issues shortly after purchase
  • Poor communication regarding titles and repairs
Frequently Asked Questions
  • Are there any hidden fees?
  • Does the car come with a warranty?
  • Can I get a pre-purchase inspection?
User Feedback

Great experience, very professional.

Be careful of mechanical issues after buying.

Fees were higher than expected.