Automobile · Dealership Service
Carl Black Chevrolet Buick GMC Service
1110 Roberts Blvd, Kennesaw, Georgia, 30144
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Updated: 19 May 2026
Authenticity Score: 75/100
About
Customers have mixed feelings. Some praise the quick service and helpful advisors, while others are frustrated by poor communication and long delays. It seems like a place where the experience depends heavily on which advisor you get. Some find it a great value, while others feel ripped off.
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We analyze 80 public reviews for Carl Black Chevrolet Buick GMC Service using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
68/100
Transparency
58/100
Pro Tip
Ask for a video inspection report to see exactly what the technicians are finding under your hood.
Military discount available
Video inspection tech
Pros & Cons
✓ What Works Well
- Helpful service advisors
- Quick oil changes
- Good diagnostic tech
✗ Areas to Improve
- Poor communication
- Long wait times
- Inconsistent repair quality
Frequently Asked Questions
- Why did my car take four days?
- Are these extra repairs really necessary?
- Can I pick up my car after hours?
User Feedback
Andre is the best advisor.
Communication is non-existent.
They tried to upsell me on unnecessary work.
Quick Info
- Category Automobile
- City Kennesaw
- State Georgia
- Postcode 30144
- Country United States
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