Health & Medical · Primary Care

Carle Health First Care Pekin East

3591 Griffin Ave, Pekin, Illinois, 61554

Google Maps Updated: 13 May 2026
Authenticity Score: 68/100
About

The clinic receives mixed reviews. While some patients appreciate the friendly and professional staff, there are significant complaints regarding long wait times, difficulty reaching the office by phone, and inconsistent quality of care. Many patients feel unheard and frustrated by the administrative system.

Our Review Process
20
Most Relevant
18
Newest
20
Highest
20
Lowest

We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 65/100
Admin Efficiency 40/100
Pro Tip

Try to schedule early morning appointments to minimize wait times.

Primary Care
Urgent Care
Pros & Cons

✓ What Works Well

  • Friendly and professional staff
  • Clean and inviting environment
  • Good for quick urgent care needs

✗ Areas to Improve

  • Long wait times
  • Difficulty reaching the office by phone
  • Inconsistent quality of care
Frequently Asked Questions
  • Why is it so hard to get an appointment?
  • Do you accept walk-ins?
User Feedback

Staff is spot on with service

Office management needs improvement

Great for quick primary care needs

Location Details
Street: 3591 Griffin Ave
City: Pekin
State: Illinois
Postcode: 61554
Country: United States
Location
3591 Griffin Ave, Pekin, IL 61554
Quick Info
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