142-42 41st Ave, empty, Flushing, New York, 11355
Dr. Ortiz is widely respected for his medical knowledge and care, but the office experience is frequently described as a nightmare. Patients report extremely long wait times, rude and unprofessional staff, and poor communication. Many parents feel the office is overbooked and that their time is not respected.
Be prepared for a long wait and try to remain patient with the front desk to get the care you need.
✓ What Works Well
✗ Areas to Improve
Great doctor, terrible reception
Worth the wait for the expertise
Staff needs better training