Carl's Collision Center Inc
1591 Bay St, Fall River, Massachusetts, 02724
Customers are split on their experience at Carl's. Many praise the high-quality bodywork and the helpful, professional staff who make a stressful situation easier. However, a vocal group of critics reports poor attention to detail, sloppy repairs, and issues with insurance claims. While some call it a spot-on choice for repairs, others warn of shortcuts and lack of accountability. Overall, the shop has a strong reputation for customer service, but quality control seems inconsistent.
We analyze 71 public reviews for Carl's Collision Center Inc using our data models and filter out spam to highlight only authentic feedback.
Ask for a specific technician if you have a high-end vehicle, as quality can vary by staff member.
✓ What Works Well
- Professional and helpful staff
- In-house rental car options
- High-quality paint and bodywork
✗ Areas to Improve
- Inconsistent quality control
- Poor communication on some claims
- Reports of sloppy finishing touches
- Are they Tesla certified?
- Do they handle insurance claims directly?
- Is there an in-house rental service?
Staff goes above and beyond to help with deductibles.
Some repairs look like they never happened.
Quality of small details like bolts and trim is sometimes lacking.
- Category Automobile
- City Fall River
- State Massachusetts
- Postcode 02724
- Country United States
