15830 Ballantyne Medical Pl, #120, Charlotte, North Carolina, 28277
Carolina Dental has a highly polarized reputation. While many patients praise Dr. Howell and her team for their clinical skill and friendly demeanor, there is a substantial number of negative reviews focusing on administrative failures, billing errors, and poor communication. Some patients report feeling like a number rather than a person, and there are recurring complaints about the office's responsiveness and scheduling reliability.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always verify your insurance coverage and appointment status directly with the office a few days before your visit.
✓ What Works Well
✗ Areas to Improve
Dr. Howell is great, but the front office is a mess.
Billing is a nightmare, definitely check your statements.
Great clinical care, but the administrative side needs help.