Carolina Eye Associates
725 Highland Oaks Dr, Suite 101, Winston-Salem, North Carolina, 27103
Patients frequently highlight the clinical excellence and thoroughness of the doctors at Carolina Eye Associates. While the medical care is top-notch, the administrative side—specifically scheduling and phone wait times—is a major pain point. Many patients feel the staff is friendly, but the sheer volume of the practice can lead to long waits.
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Try calling the specific office location directly rather than the main scheduling line to save time.
✓ What Works Well
- Highly skilled ophthalmologists
- Thorough eye exams
- Effective surgical outcomes
✗ Areas to Improve
- Difficult scheduling process
- Long phone wait times
- Inconsistent front desk communication
- How do I reach the scheduling department?
- Is the office easy to find?
The doctors are great, but the phone system is a nightmare.
Excellent medical care once you get in the chair.
Staff is friendly but clearly overwhelmed.
- Category Health & Medical
- City Winston-Salem
- State North Carolina
- Postcode 27103
- Country United States
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