Carolina Eye Care
100 Country Club Ln, Anderson, South Carolina, 29625
Carolina Eye Care is a mixed bag. Patients generally love the doctors, especially Dr. Mak, for their thoroughness and kindness. However, there is a recurring theme of frustration with the front office staff, who are often described as rude, lazy, or unprofessional. While the clinical care is high-quality, the administrative experience can be a significant drawback.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
The doctors are excellent, so try to focus on your clinical interaction and be prepared for potential administrative friction.
✓ What Works Well
- Thorough and kind doctors
- Professional clinical care
- Reasonable pricing
✗ Areas to Improve
- Rude and unprofessional front desk
- Poor communication
- Billing issues
- Is the staff helpful?
- Are they good with insurance?
Great doctors, but the staff is awful.
Very thorough and professional.
Front desk needs better training.
- Category Health & Medical
- City Anderson
- State South Carolina
- Postcode 29625
- Country United States
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