220 Pembroke Dr, Hilton Head Island, South Carolina, 29926
Patients generally praise the clinical expertise and bedside manner of the doctors, particularly Dr. Hunter and Dr. Charnetski. While the medical care is often described as top-notch, the administrative side is a major pain point. Many reviews highlight frustrating check-in systems and poor communication from office staff. Overall, it is a solid spot for eye care if you can navigate the front desk hurdles.
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If you have trouble with the digital check-in, ask for help immediately; the clinical staff is often more helpful than the registration desk.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the front desk needs a serious overhaul.
The clinical staff is knowledgeable and kind.
Communication gaps lead to unnecessary delays.