Carolina Eyecare Physicians - Mary Ader
3531 Mary Ader Ave, Suite B, Charleston, South Carolina, 29414
Patients generally love the doctors here, especially Dr. Elliott and Dr. Knowlton, who are described as thorough and professional. However, the administrative side is a major pain point. Many reviews highlight poor communication, billing errors, and long wait times. It is a classic case of great clinical care overshadowed by frustrating office management.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Excellent doctors
- Thorough exams
- Friendly clinical staff
✗ Areas to Improve
- Poor billing communication
- Long wait times
- Difficult to reach by phone
- Why was I billed for this?
- How do I get a return call?
Dr. Elliott is the best.
Billing department is a nightmare.
Great care, but the office process is tedious.
- Category Health & Medical
- City Charleston
- State South Carolina
- Postcode 29414
- Country United States
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