Carolina Family Healthcare
11220 Elm Ln, Suite 102, Charlotte, North Carolina, 28277
This practice is highly polarizing. While many patients love the doctors and find them caring and knowledgeable, there is a significant amount of anger regarding billing practices, rude office management, and difficulty accessing records. It seems like a great place for medical care if you can avoid the administrative headaches.
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Always clarify billing codes before your visit to avoid unexpected charges.
✓ What Works Well
- Knowledgeable doctors
- Friendly medical staff
- Holistic approach
✗ Areas to Improve
- Rude office management
- Billing transparency issues
- Difficulty accessing records
- Why was I billed for a physical?
- How do I get my records?
The doctor is great, but the office manager is a nightmare.
They are money-hungry.
Great care, but the admin side is failing.
- Category Health & Medical
- City Charlotte
- State North Carolina
- Postcode 28277
- Country United States
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