Carolina Neurosurgery & Spine Associates - Charlotte
225 Baldwin Ave, empty, Charlotte, North Carolina, 28204
Carolina Neurosurgery & Spine Associates in Charlotte receives highly polarized reviews. Many patients praise the life-saving expertise and compassionate care of surgeons like Dr. Bernard and Dr. McGirt. However, there are significant and recurring complaints regarding administrative issues, including aggressive billing, poor phone communication, and difficulty scheduling appointments. The clinical care is often seen as excellent, but the administrative side is a major source of frustration.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a billing issue, document every conversation and consider escalating to the patient advocate office immediately.
✓ What Works Well
- Expert and compassionate surgeons
- Professional clinical staff
- Life-saving care
✗ Areas to Improve
- Aggressive billing practices
- Poor phone communication
- Scheduling and referral issues
- Why is my bill so high?
- How can I reach the office?
Dr. Bernard saved my life.
The billing department is aggressive.
The clinical care is excellent, but the admin side is broken.
- Category Health & Medical
- City Charlotte
- State North Carolina
- Postcode 28204
- Country United States
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