1460 Kelly Rd, #201, Apex, North Carolina, 27502
This practice is highly regarded for its pediatric care, with many parents praising the staff's ability to make children feel comfortable and safe. The doctors are seen as experts. However, there is significant frustration regarding administrative issues, including billing errors, scheduling difficulties, and a perceived lack of empathy from the front office.
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Be prepared to handle your own insurance follow-ups, as the front office can be unresponsive.
✓ What Works Well
✗ Areas to Improve
The doctors are fantastic with kids.
The front office needs a major overhaul.
Great results, but the admin is a headache.